Customer Survey


We take your comments personally. Doerle Food Service's goal is to continuously improve our service to you. Your response to this survey will be compiled with all other evaluations to give us an information base to provide improved quality directed at mutual successful growth. What you have to say is important to Doerle Food Service. Reviewing your comments gives us an opportunity to hear from you directly and respond to your needs. Thank you in advance for taking the time to participate in this important survey.

Customer Survey




Account Name
Account Number
Date

Deliveries
Are your deliveries generally on time?
Deliveries are correct as ordered
Courtesy of delivery person
Condition of products
Ease of returning products
If you selected 1 or 2 for any item, please give us details regarding that answer.
Comments

Sales Consultant

Courtesy and Professionalism
Promptness in which your call was handled
How were problems (if any) resolved to your satisfaction
Does your Doerle Sales Consultant demonstrate a good knowledge of the products we stock?
If you selected 1 or 2 for any item, please tell us more below.
Comments

Customer Service Representative

Courteous and Helpful
Promptness in which your call was handled
Knowledge of products
Communication to you regarding out of stocks
Order Desk
If you selected 1 or 2 for any item, please tell us more below.
Comments

Fresh Products

How would you rate our fresh products overall
Meat Products - Fresh
Produce
If you selected 1 or 2 for any item, please tell us more below.
Comments

General Systems
Invoices have accurate prices
Your Questions to the credit department handled promptly
Credit Memos are accurate and handled promptly
Voicemail (Message) system is easy to use
If you selected 1 or 2 for any item, please tell us more below.
Comments

Miscellaneous

To what Degree do you feel the people at Doerle Food Service
value you as a customer
If you are currently using our order entry system,
what is your satisfaction level
If you do not currently use our order entry system,
would you in the next two years
If you selected 1 or 2 for any item, please tell us more below.
Comments
Are there any suggestions you would like to share with us?
Comments
What new product(s) or Service(s) would you like to see Doerle offer in the future?
Comments
To help prevent automated submissions, please enter the letters in the image below.  
     Reload Image
   

Items in RED are required.
 Submit     Reset

 

© Copyright 2017, Doerle Food Service LLC. All rights reserved.