FAQs

 


  • Does Doerle's charge extra for packaging, dry ice or delivery?
  • How far in advance of deliveries do you have to have my grocery order in the Doerle's office?
  • What e-mail address do I send my grocery order to now that you have multiple Energy and Marine distribution facilities?
  • What happens if I order an item that Doerle's does not have in inventory?
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    Q: Does Doerle's charge extra for packaging, dry ice or delivery?
    A: No. Doerle does not charge extra for packaging, dry ice or delivery for normal, weekly deliveries. Extra charges may apply for order cancellation after an order is delivered, a need for re-icing an order (bad weather). There will be charges for deliveries, boxes, tape and dry ice for Hurricane related re-shipments, re-icing, etc.
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    Q: How far in advance of deliveries do you have to have my grocery order in the Doerle's office?
    A: We would appreciate having the orders 48 hours in advance of delivery. However, we know that in some cases customers are not able to give anymore than a 24 hour notice and we understand.
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    Q: What e-mail address do I send my grocery order to now that you have multiple Energy and Marine distribution facilities?
    A:
    Port Fourchon, LA - boatorders@doerlefoodservice.com-
    Servicing Port Fourchon, Leeville, and Grand Isle.

    Broussard, LA - orders@doerlefoodservice.com-
    Servicing Cameron, Lake Charles, Intercoastal City, Berwick, Morgan City, Houma, Dulac, Cocodrie, New Orleans, Venice, and the Mississippi and Alabama Gulf Coast areas.  Servicing the whole Texas coast from Sabine Pass to Brownsville, Port of Houston, Port of Galveston, etc

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    Q: What happens if I order an item that Doerle's does not have in inventory?
    A: All three Energy & Marine locations have alliances with vendors from whom we can source any food, paper or cleaning supply product ordered.
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